La Salopette® Ceramic Mug
For this, you have several solutions:
→ You can contact our team directly through our live chat tool. Juliette will be able to give you personalized suggestions and tell you precisely which size to choose .
→ To be even more precise , you can use our live chatbot by sending it a message like " Choose my size ", Lyro our virtual assistant, will ask you a few questions to find out more about your body shape and choose with you the size that suits you. will best suit your purchase.
→ You can rely on the size guide to get an overall idea of our measurements, but this is still imprecise because some overalls fit differently.
→ Finally, you can also contact us by email via the address contact@la-salopette.fr we respond within less than 48 hours.
Our shipping times range between 1 and 3 working days . We generally process orders early in the morning. The order will then arrive by La Poste and will be delivered to your home within 6 to 7 working days . For orders outside of Europe , you will sometimes have to wait 15 working days .
→ A question regarding delivery times ? Go straight to our Frequently Asked Questions !
→ You did not receive the correct product? Did you notice a defect? Send us a photo of the product in question, accompanied by your order number to contact@la-salopette.fr
→ Your order is a gift and you are worried about not receiving it on time? Contact our team quickly, via this form! Gift to print and give while waiting for your order to arrive.
→ For any other request, we invite you to contact us via this form exclusively . A member of our team will respond to you within 48 hours (Monday to Saturday, 8:30 a.m. - 6:30 p.m. excluding public holidays).
→ Do you want to buy in large quantities? No problem, our team is available by email to answer all your questions: contact@la-salopette.fr
You can also get in touch with Juliette or Sami from the chat bubble at the bottom right of the site .
Of course , we are delighted that every customer can proudly display our brand over the years! For any cancellation, return or exchange request, please contact us by e-mail at the following address: contact@la-salopette.fr . You have 14 days after receipt to return the item to us, if it is not suitable.
If you want, you can take a quick look at our return and refund policies as well as our general conditions of sale .
If you would like a faster response regarding shipping an order, choosing a model or size, do not hesitate to contact Lyro, our virtual assistant available at the bottom of the site: https:// la-salopette.ca/ . Be sure to provide your order number for efficient assistance.
